Meet the Team - Linden Air Duct San Antonio

Meet the San Antonio Team Behind Linden Air Duct San Antonio

We’re the crew that shows up at your door in San Antonio, and we’d rather you know who’s coming before the van pulls up. Every tech on this page lives in the area, knows the difference between a Leon Valley crawlspace and an Alamo Heights attic, and has pulled things out of return vents that we’ll leave to your imagination. What unites us is simple: we write the price down before we start, we show you a photo ID at the door, and we treat your house the way we’d want someone treating ours. You’ll get the tech’s name and photo texted to you before the visit. Every time.

Call (430) 233-7681

Our People

Mike R. – Lead Technician

Mike has been cleaning and repairing air ducts in San Antonio for 14 years, the last seven of them with Linden. He’s our Rotobrush and Nikro specialist, meaning he runs the negative-pressure extraction equipment that pulls debris out without blowing it into your living room. That’s the industry term for creating suction at the vent so dust and whatever else is in there comes out through the machine instead of drifting into the air you breathe. Mike is the guy we send when a system has been ignored for a decade or when a previous cleaning left half the job undone. He knows San Antonio’s older homes well, especially the 1950s and 60s builds around Jefferson and Woodlawn Lake where ductwork has been patched, spliced, and rerouted by five different hands over the years. Mike keeps a running mental list of the strangest things he’s found in return vents, and no, he won’t tell you what’s at the top of it. He will tell you exactly what your system needs and what it doesn’t.

Sandra T. – Senior Installer and Repair Lead

Sandra handles air duct repair jobs, from crushed flex duct in hot North Side attics to disconnected returns under pier-and-beam homes on the South Side. She’s been with Linden for nine years and is the person who signs off on our written repair guarantee. When we say a repair is covered for 365 days, Sandra is the one who makes sure the fix was done right the first time so we don’t have to come back. She’s fluent in the vocabulary of San Antonio’s building quirks: limestone slab foundations that shift, attics that hit 140 degrees in August, and the particular way cedar pollen works its way into every seam of a duct system. Sandra trained on both Rotobrush and Nikro equipment and handles air-quality product installs from Honeywell, Aprilaire, and Guardsman. She’s also the reason our repair trucks carry more fittings and collar sizes than most supply houses in the city. Outside of work, Sandra rebuilds old motorcycles, which means she understands patience, torque specs, and the cost of doing something halfway.

Elena M. – Service Coordinator

Elena is the voice on the phone when you call Linden Air Duct San Antonio, and she’s been answering those calls for six years. She’s the person who schedules your appointment, confirms the tech’s name and photo before the visit, and makes sure the written price from your estimate matches what’s on the work order. No surprises, because Elena doesn’t let them happen. She knows the map of San Antonio and Bexar County better than most GPS systems, which means she can tell you honestly whether we can get to your Castle Hills townhome by 2:00 or whether Selma traffic makes it 2:30. Elena is also the reason our pre-visit confirmation includes a photo badge preview and a reminder that the tech will show ID at the door. She’s heard every question homeowners ask about duct cleaning, and she answers them directly: what it costs, how long it takes, what the equipment does, and whether that smell in the vents is something to worry about. If you call at 3 a.m., Elena or one of our live answer team members picks up. It’s a real person, not a menu.

James D. – Apprentice Technician

James joined Linden two years ago and is working toward lead technician status under Mike’s supervision. He grew up in Converse and spent four years in residential HVAC installation before coming to us, so he already knew his way around a duct system when he arrived. Now he’s learning the cleaning side: how to set up negative-pressure extraction properly, how to identify and document leaks with a camera scope, and how to tell the difference between normal dust accumulation and the fine powder left behind by a dryer vent lint trap bypass gone wrong. A lint trap bypass means lint is blowing past the dryer’s filter and into the vent line itself, which is a fire risk and a common problem in San Antonio homes where the dryer vent runs through the attic. James is the one who double-checks every vent cover is reattached and every register is wiped clean before we leave. He’s young, he’s thorough, and he reads the equipment manuals like other people read sports pages.

One Standard, Every Job

Every person on this page operates under The Threshold Standard, which is the name we’ve given to the rules that have governed Linden Air Duct San Antonio since Marcus Veale started the company in 2004. Background-checked, identity-verified, photo-badged, and introduced by name and photo before arrival. That applies to the lead tech with 14 years in and the apprentice on his second week. We put the price in writing before any work begins, and every repair carries a written guarantee: 365 days, with a free second visit if the fix doesn’t hold. That’s not a promotion. It’s how we’ve always worked. The Threshold Group family includes independently owned locations, but this one is ours, run by local people who answer to our neighbors. Call (430) 233-7681 and you’ll talk to a real person. If you want to know who’s coming to your house before they arrive, just ask.

Written by Marcus Veale, Owner at Linden Air Duct San Antonio, serving San Antonio since 2004.